Delivering an exceptional & personalised service in the most challenging circumstances.
We deliver the best outcomes by focusing on our three pillars.
Exceptional
Customer Experience
First rate customer experience every time, enhancing our clients’ brands and reputation.
Highly personal experience ensuring customers feel at ease and informed about the repair process.
Specialised teams with the expertise, focus and empathy to deliver quality work on time.
Uncompromising
Commitment to Quality
Deep partnerships with an extensive network of expert local contractors who share our dedication to quality.
Hiring and developing the best people and driving a high performance culture.
Enduring relationships with our clients, deeply understanding their needs and exceeding expectations.
Relentless Drive
for Efficiency
Delivering on time and on budget through relentless attention to cost management.
A perpetual focus on innovation and emerging technology to streamline processes.
Innovative project management approach reducing claim lifecycle and cost of repairs.
“Every trade sent were spectacular, every one of them were great! We were very happy with the plumbers, renderers and the gardeners who came out. Everything was great from start to finish and an absolute pleasure working with PBG”
IAN COLLINS (INSURED)
